What personal data we collect and why

Website enquiry and events forms
When you submit an enquiry through our website we collect your name, email address, phone number and any additional details you provide such as company name, number of guests and event preferences. We use this information solely to respond to your enquiry and plan your event. We do not use it for marketing unless you have ticked the separate consent checkbox on the form.

Table reservations
When you book a table through our reservation system we collect your name, email address, phone number and booking details. We use this to confirm and manage your reservation and to send you an automatic reminder before your visit.

Loyalty programme
When you join the Bacaro Veneziano loyalty programme we collect your name, email address and date of birth. We use your name and email to manage your account and communicate your points balance and rewards. We use your date of birth solely to send you a birthday reward. We record visit frequency and spend data to calculate and apply your points. This data is stored on the loyalty platform and is not shared with third parties for marketing purposes. You can request deletion of your loyalty account at any time by emailing us.

Marketing communications
We only send marketing emails or event updates to people who have explicitly opted in by ticking the consent checkbox on one of our forms. You can withdraw this consent at any time by emailing us or clicking the unsubscribe link in any communication we send.

How we use your information

We use the personal data we collect for the following purposes only:

• To respond to enquiries and manage bookings

• To operate the loyalty programme and apply rewards

• To send marketing communications where you have given explicit consent

• To comply with legal obligations

We will not use your data for any other purpose without asking for your consent first.

How we share your information

We do not sell or transfer your personal data to third parties for their own marketing purposes.

We may share your data with the following categories of service providers who process it on our behalf:

• Reservation system provider (table booking management)

• Loyalty programme platform (points and rewards management)

• Email marketing platform (where you have given consent)

• Website analytics (Google Analytics — anonymised data only)

All third-party providers are required to process your data only for the purpose for which it was shared and to maintain appropriate security standards.

We may also disclose your data where required by law, court order or regulatory authority.

How long we keep your data

• Enquiry and contact form data: 12 months from the date of submission

• Booking data: 24 months from the date of your visit

• Loyalty programme data: for as long as your account is active, plus 12 months after your last visit

• Marketing consent records: for as long as you remain opted in, plus 3 years after you unsubscribe

Your rights under GDPR

Under the General Data Protection Regulation you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict how we process your data

• Receive a copy of your data in a portable format

• Withdraw marketing consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights please contact us at bacarovenezianomalta@gmail.com. We will respond within 30 days.

If you are not satisfied with how we handle your data you have the right to lodge a complaint with the Malta Information and Data Protection Commissioner (IDPC) at idpc.org.mt.

Changes to this policy

If we make material changes to this Privacy Policy we will notify you by email where we hold your contact details, or by placing a prominent notice on our website, before the changes take effect. We will not treat your continued use of the website as consent to material changes.

Cookie Policy

What are cookies

Cookies are small text files stored on your device when you visit a website. They help the website function correctly, remember your preferences and understand how visitors use the site.

How we use cookies

We use a combination of first-party and third-party cookies. First-party cookies are necessary for the website to function. Third-party cookies help us understand how the website is used and, where you have given consent, to show you relevant content.

Types of cookies we use

Necessary cookies
Required for the website to function. These cannot be switched off. They do not store any personally identifiable data.

CookieDurationPurpose

Wix session cookie

SessionMaintains your session on the site

Analytics cookies
Used to understand how visitors interact with the website. We only set these where you have accepted analytics cookies via the cookie banner.

CookieDurationPurpose

_ga13 monthsGoogle Analytics — tracks unique visitors

ga*13 monthsGoogle Analytics — stores page view data

Analytics cookies
Used to understand how visitors interact with the website. We only set these where you have accepted analytics cookies via the cookie banner.

CookieDurationPurpose

_ga13 monthsGoogle Analytics — tracks unique visitors

ga*13 monthsGoogle Analytics — stores page view data

Unclassified cookies

CookieDurationPurpose

_scc_session20 minutesInternal session management — under review

Managing your cookie preferences

You can change your cookie preferences at any time using the cookie settings button on our website. You can also block or delete cookies through your browser settings:

• Chrome: support.google.com/accounts/answer/32050

• Safari: support.apple.com/guide/safari/sfri11471/mac

• Firefox: support.mozilla.org/kb/clear-cookies-and-site-data-firefox

• Edge: support.microsoft.com/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

Note that blocking certain cookies may affect the functionality of this website.

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This policy applies to bacaroveneziano.com and is governed by the laws of Malta and the General Data Protection Regulation (EU) 2016/679. For questions contact bacarovenezianomalta@gmail.com.